Now consider web-based businesses that sell flowers, candy, cookies, and the like. They follow a pattern similar to the ecard companies. The twist here, since you are buying specific items from these companies, is that they remember what you bought the last time, and for whom, and your reminder will be something like this: "Last year at this time you sent a vase of spring flowers for [insert name]'s birthday. Would you like to send one again this year? Or perhaps you would like to consider [insert promo here] instead"?
With the Customer Commit System, you will be able to do something similar for your customers.
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